Service transition notice
After 25 years of serving children and families across Northwest Florida, FamiliesFirst Network has transitioned child welfare case management services to new providers effective October 1, 2026. Families should contact their case manager or the appropriate provider below for assistance:
–First City Outreach (Escambia County): 850-308-3470
–Lutheran Services of Florida (Santa Rosa, Okaloosa and Walton Counties)
- Shalimar: 850-719-4554
- Crestview: 850-719-4577
- Milton: 850-719-4582
- Walton County: 850-719-4577
We are grateful for the opportunity to have served Northwest Florida’s children and families for the past 25 years.