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Stories

For more than 20 years, FamiliesFirst Network has served children who have been abused or neglected in Northwest Florida. In our 2023 fiscal year:

Our team members share our mission of “helping people” every day. Some of their stories are below.

All interview requests must be made through our Marketing and Communications department. For assistance, please call 850-503-8164.

Ladies laughing in kitchen
Carol Hernandez

Congratulations to Team Member of the Quarter Carol!

Carol Hernandez, senior child welfare case manager in Shalimar, has been named Team Member of the Quarter for FamiliesFirst Network! Carol was recognized for helping coordinate a young child’s return to her mother in Guatemala – a feat that took months of preparation, including working with government officials, ensuring the child’s belongings were packed, and […]

Five Realty Masters employees standing with children's gift items.

Children in the welfare system experience the magic of Christmas

Pensacola, Fla. (December 20, 2022) – From Escambia to Walton County FamiliesFirst Network has worked to ensure vulnerable children in the welfare system experience the magic of Christmas. Thanks to generous donors, the Operation Santa program provided gifts to more than 1,400 children. Organized through FamiliesFirst Network, a LifeView Group affiliate, Operation Santa is an annual […]

LifeView Group logo

New parent company name and brand

Pensacola, Fla. (Oct. 5, 2022) – Lakeview Center establishes a new parent company name and brand. It’s a milestone on the organization’s journey as an independent nonprofit. It’s been one year since separating from Baptist Health Care after a 25-year affiliation. Team members embraced this opportunity to better explain the breadth of services they provide. […]

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Report child abuse

According to Florida Statute, anyone can report child abuse. It is the community’s responsibility to report witnessed and suspected abuse, neglect or exploitation of children and the elderly. How to report child abuse: Call The Florida Abuse Hotline: 1-800-96ABUSE (1-800-962-2873) If you do suspect harm, please report your suspicions to help protect the child and […]

Woman looking out window

What is trauma-informed care?

Trauma-informed care involves interactions that emphasize physical and emotional safety, choice and empowerment for the person receiving services. This approach engages people with histories of trauma and acknowledges the role it has played in their lives. Treatment reflects that experience. For instance, a therapist will ask “what happened to you?” instead of “what’s wrong with […]

Lakeview Building D

Lakeview Center launches as an independent nonprofit

Pensacola, Fla. (October 1, 2021) – Today marks the first day Lakeview Center launches as an independent nonprofit. The organization disaffiliated from its parent company, Baptist Health Care, after a 25-year affiliation. “Over the past 25 years, we’ve grown, and Baptist Health Care has as well,” said Allison Hill, president and CEO of Lakeview Center. […]