Lisa McArthur and Deidre Sanders have been named FamiliesFirst Network’s Team Members of the Quarter
In December 2024, both Lisa and Deidre accepted a temporary reassignment from their regular roles to carry full child welfare caseloads amid rising needs. Despite the short notice, large caseloads and the demands of the holiday season, they each stepped outside their normal responsibilities with full ownership of their assigned children—ensuring safety, permanency and well-being.
Deidre began with a caseload of 34 children, double the organization’s 17:1 goal. By the time she returned to her role in June, she had safely closed most of her cases, assessed others for higher levels of service, and returned only four children to the units. Lisa managed an even larger caseload of 45 children, and when she transitioned back, she left only six cases to return.
Their work went far beyond day-to-day case management. Both supported on-call shifts, crisis situations, home visits, holiday gift delivery, backlog paperwork and mentoring new hires—all while modeling LifeView Group’s values through leadership and resilience.
“Both team members stepped up in a time of uncertainty, demonstrating and modeling each of our values,” said Lynne Whittington, director of system improvement and support. “They also provided fresh insight to leadership regarding the challenges facing frontline team members, which will help us moving forward.” Congratulations, Lisa and Deidre!
Team Manager Specialized Case Management Support Angie Alberda, Deidre Sanders, Lisa McArthur, Director of Quality and Program Development Lynne Whittington
Financial Analyst Nguyen has been named LifeView Group’s Team Member of the Quarter
Financial Analyst Nguyen has been named LifeView Group’s Team Member of the Quarter for her outstanding support and dedication during the organization’s most recent budget cycle.
Ayana plays a vital role in assisting directors across Corporate Development departments with preparing annual budgets and monitoring expenses throughout the year. “As the team worked through the complex planning process for FY26, Ayana went above and beyond to meet the needs of each department,” the Corporate Development team said.
Her professionalism, attention to detail and commitment to excellence make her an invaluable partner to colleagues and a true reflection of LifeView Group’s core values. Congratulations, Ayana!
Ayana Nguyen and Heather Boyd, Senior Financial Operations Manager
